We're very enthusiastic about the Fujitsu Scansnap that we purchased from you. It scans well and quickly; the software is user-friendly; the tiny footprint is a big advantage. The only occasional problem, which we don't find troublesome in light of our overall satisfaction, is with the paper feed, which sometimes jams or takes multiple pages at once.

Overall this is a very good and efficient sheet fed scanner that's been impressively bullet-proof in almost daily use as a home office tool.

The only real problem (for which I'd be very grateful for a solution) is that the pdf format scans display fine on screen but print out completely skewed across the page. Very weird. No such problem with any other scanner I've used on the same machine (Dual 2GHz PowerPC Mac G5 running OS 10.4.7).

I think that the Fujitsu ScanSnap Fi-5110EOXM is generally a good scanner and would mark it six out of ten.



Software :

What I found was that the software was easy to install and similarly using it was fairly straight forward. I was impressed by the scope of options to choose from which in fact covered all my needs.



Hardware :

I was very impressed with its speed and also the quality of the scans. At its highest resolution setting I even used it to scan in some art work, which it did admirably. What lets it down is the document feed aspect. There is no way that you can leave it unattended to get on with processing a batch of papers. If it doesn't catch the document accurately it will feed through a page with up to two others concealed behind. That way you can loose valuable information. It also has a tendency to jam but the reset is pretty easy and straight forward to implement.



Conclusion;

As it is the only batch document scanner on the market that a Macintosh can use I am very pleased to have purchased it. It certainly has upped the workflow for dealing with a huge back log of old paper work. I did find that the web page support was very difficult to track through and see if there were any driver updates. I gave up in the end and satisfied myself by saying

- if it works, leave it be. In my search my attention was drawn to the pdf organisational software on offer to PC users. This would a really welcome aspect to come to the Mac platform.